July 27, 2020

Congratulations to Torrid!

Congratulations to Torrid for being recognized by Newsweek as the number 1 retailer in its Customer Service Companies 2020 rankings for Brick and Mortar Retailers: Clothing, Plus-Size Fashion!

Contact Us and Torrid have been working together for several years, building a strong team to consistently deliver an exceptional customer experience.  We’re very proud that our mutual efforts have been recognized by Newsweek.

As we look back at the items that helped drive this success, from training and coaching to employee satisfaction and performance management, the common denominator is the partnership between our companies.  It’s something that goes beyond a technology, or a process…it’s the relationship, and how we do what we do.

Looking forward, we are excited to keep our sleeves rolled up and work hard to make sure we rank number 1 again next year, and in the years to come.  Even being number 1, we will strive to be better, together. 

For more information on the survey and its results, visit Newsweek at https://bit.ly/2D0KDVp      

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